Shipping & Returns

Shipping
For orders shipped to destinations within the continental United States, the following shipping options are available:

• USPS Priority Mail – Delivery may take up to 7 business days to receive your package from the time it is shipped from alkebulangear.com.

For orders shipped outside the continental United States, please contact our offices for further information.

Returns and Exchanges
Returns or exchanges are accepted if all of the following apply:
• Customer has Proof of Purchase. This includes the following: copy of or original sales receipt, or packing slip invoice (with your information and price indicated on the slip.)
• The item(s) is in original condition, as when purchased. This includes NO wear, alteration, or washing.
• ALL tags must be attached to item for a refund or exchange.
• The item must be received by the alkebulangear.com within 14 days on your shipping invoice for the customer to receive a refund.

Please email us at info@alkebulangear.com, if you have any questions or comments regarding your refund or exchange.

*PLEASE NOTE: Shipping charges are not refunded.

Canceling an Order
Customer satisfaction is important to all of us at the alkebulangear.com.  We will ship your merchandise as quickly as possible.  If your order is canceled before it ships we will refund the entire amount to your credit card (shipping charges and taxes, if applicable, are included.)

Sold Out Items
The alkebulangear.com makes every effort to keep a good stock of all the items on our site. Occasionally, a high-demand item may sell out. If we sell out of an item you ordered, we will notify you via email.  Any changes will be reflected on your order total, as well as your shipping confirmation.


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